Onboarding Specialist Client Services

Arlene Sambuco
Arlene has more than 25 years of experience encompassing accounting, product development and brand marketing.

After managing the accounting department for many years she now turns all of her attention to onboarding new clients and acting as the customer liaison and ensures that clients receive what they need and expect.  This role manages all aspects of the client engagement to deliver on client requirements as well as expanded client relationships. The goal of the client service group is to both strengthen and grow client relationships and to elevate those relationships. As the Director of Client Services she is responsible for collaborating internally to drive solutions for clients. Her work consists of cross-functional communication and leveraging internal relationships to get things done. 

Arlene is a member of the National Association of Professional Women (NAPW), NYC chapter, and does volunteer work for the NYCWFF as well as the LDC (Local Design Construction) that voluntarily assists in construction and renovation through-out the NY Metropolitan area as well as local community service.

A 'Foodie' by definition is a person who has an ardent and refined interest in food and seeks new food experiences as a hobby rather than simply eating out of convenience or hunger.  This amply describes Arlene's love for food and the industry we are in as well as her passion for the people she has the privilege to work with.  She collects autographed cookbooks from chef’s around the world, and spends whatever spare time she has cooking and baking for friends and family as well as the entire staff at the office.

"Working hard is the best way to work. If you’re going to do something worthwhile, do it right.”
Arlene J. Sambuco


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